Latitude Financial Services
- Teams
- Customer Experience and Account Management
Customer Experience and Account Management
About
The Customer Experience and Account Management team at Latitude Financial Services focuses on enhancing customer satisfaction and managing client accounts efficiently. They handle customer relationships, address loan and insurance inquiries, and resolve complaints. Additionally, they offer support for financial hardships, fraud operations, and loss recoveries, ensuring a seamless and positive customer experience across Australia and New Zealand.
Team members
Aditya Jagtap
Account Manager
Amy Stachow
State Sales Leader
Chez Tonelli
State Sales Leader
Craig Penney
Account Manager
David Tratt
Head Of Customer Advocacy AU &...
Dijana Josipovic
Account Manager
Eleni Varsamidis
Hardship Customer Experience M...
Jim Sutherland
Customer Experience Manager
Kathryn G.
Insurance Complaints Manager
Kim Leckner
Manager, Kiwibank Personal Loa...
Mays Kutaimi
Financial Counsellor Relations...
Paul Murray
State Sales Leader
Riya Taneja
Customer Specialist - Loss Rec...
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