Lawrence & Hanson
Tracy Matthews is an experienced professional in digital customer experience and management, currently serving as the Digital CX Manager and previously as Branch Manager at Lawrence & Hanson since April 2019. Tracy's background includes various roles at Lawrence & Hanson from September 2013 to February 2019, such as National Supplier Category Manager, E-commerce Manager, and positions in procurement and accounts. Prior experience includes serving as Customer Service Supervisor at Coles from September 2011 to October 2015 and a long tenure at Lawrence & Hanson from September 1994 to November 2004, where Tracy held multiple roles including Branch Manager, Assistant Branch Manager, and Sales Representative. Education was completed at Box Forest Secondary College.
Lawrence & Hanson
Lawrence & Hanson is Australia’s most recognised electrical wholesaler with a strong heritage and over 170 branches. Since 1886 we’ve been supplying quality products to customers across multiple market sectors, including residential, commercial and industrial. ‘We Know Electrical’ and strive to be the wholesaler of choice for knowledge, customer service, digital business solutions, consistent pricing and stock availability. www.lh.com.au About Sonepar Sonepar is an independent family-owned company with global market leadership in B-to-B distribution of electrical products, solutions and related services. Through a dense network of 100 brands spanning 40 countries, the Group has an ambitious transformation agenda to become the first global B-to-B electrical distributor to provide a fully digitalized and synchronized omnichannel experience to all customers. Drawing on the skill and passion of its 45,000 associates, Sonepar had sales of €26.4 billion in 2021. Sonepar makes its customers’ lives easier, over the counter, visiting customers, by phone or online, – however we’re needed www.sonepar.com