Richard Bench

Richard Bench has extensive work experience in the facilities management and cleaning services industry. Richard is currently working as a Regional Account Director at Excellerate Services UK since July 2022. Prior to this, they held the position of Area General Manager at Excellerate Services from November 2019 to August 2022. Before that, they worked as an Area Manager at LCC Support Services Ltd from April 2019 to November 2019.

Richard's previous experience includes roles such as Area Operations Manager at Arcus FM from November 2016 to April 2019. Richard managed a geographically dispersed team providing cleaning services to a national retail organization and was responsible for profit and loss, payroll, budget, and targets. Richard also worked as an Area Manager at Exclusive Contract Services from November 2016 to February 2019, where they managed a team providing cleaning services to a national retail organization and focused on improving customer satisfaction and employee performance.

In addition, Richard served as a Training Manager/Regional Manager at Integrated Cleaning Management from July 2016 to November 2016. Richard was responsible for mobilizing a cleaning operation for a large retail superstore chain and recruited and coached new staff. Before that, they worked as an Account/Ops Manager at BELLE CASA LONDON from May 2014 to July 2016, where they developed business goals, communicated with clients, and negotiated contracts.

Richard also has experience as an Area Manager at Clearsprings Support Services Ltd from January 2013 to May 2014, where they managed cleaning and support services for various businesses and oversaw a team of 150+ staff. Richard worked as a Cleaning & Support Services Manager at Sodexo from January 2009 to January 2013, managing a team and administrative operation at GlaxoSmithKline and improving budget efficiency. Richard started their career as a Vault Operations Supervisor at Loomis from January 2008 to December 2008.

Throughout their career, Richard Bench has demonstrated their ability to lead teams, manage budgets, improve customer satisfaction, and negotiate business contracts.

Richard Bench's education history includes attending Lancing College from 1988 to 1993, where they pursued A-Levels in English Language and Literature, Theology, and Ancient History. Prior to that, they attended Broadwater Manor from 1981 to 1998, where they completed the Common Entrance Exams. Additionally, Richard has obtained various certifications, such as BICS Level 2 from The British Institute of Cleaning Science, Functional Skills Level 1 - Maths Qualification and Functional Skills Level 2 - English Qualification from LEAD, IOSH Managing Safely from THE INSTITUTION OF OCCUPATIONAL SAFETY AND HEALTH, and NVQ Level 2 Certificate and Diploma in Lean Business Improvement Techniques from LEAD. The specific months and years of obtaining these certifications are not mentioned.