Mickael Del'Nero

Mickael Del'Nero is an experienced Solutions Engineer at LeadDesk since October 2021, specializing in software integration projects across multiple markets including Sweden, Finland, Norway, Denmark, Netherlands, Spain, and Germany. Previously serving as a Senior Customer Success Manager, Mickael collaborated with development teams to ensure customer needs were met and expectations managed. Mickael's career began at Telia as a Customer Service Representative, progressing through various roles at Agiremus, including IT Project Assistant and Customer Support Specialist, where Mickael focused on improving knowledge management and managing technical support for users.