Victoria Kosinska

Victoria K. is a Technical Support Specialist at Dealfront, having previously worked at Leadfeeder. With expertise in troubleshooting, Victoria K. has successfully managed over 1000 support tickets, addressing complex issues involving tracking scripts, integrations, APIs, and billing, while consistently achieving exceptional KPIs, including a customer satisfaction rating exceeding 95% and a median response time of just 2 minutes. Prior experience includes a role as a Customer Service Representative at Charlotte Tilbury Beauty and an internship in Marketing and Public Relations at Lulu Liu Couture. Victoria K. holds a Bachelor of Arts degree in Fashion Business & Promotion from Birmingham City University and has completed A Levels in Economics, Law, and Psychology at Bedford Sixth Form.