Libby Pedersen

Libby Pedersen has a diverse range of work experience. Libby started their career at Ruttger's Bay Lake Lodge as a Camp Counselor and Event Support, where they organized and facilitated activities for guests and provided a positive guest experience. Libby then worked at the University of St. Thomas as an Information Resources and Technology Help Desk Technician, troubleshooting technology issues for the university community.

Following that, Libby joined Medtronic, where they held various roles. Libby started as an Associate Technical User Support Analyst, providing first-level diagnosis and troubleshooting support to internal users. Libby then became a Technical User Support Analyst, where they oversaw a small team and provided guidance to IT Support Center technicians. Additionally, they were responsible for hiring, onboarding, and training new technicians.

Later, at Medtronic, Libby transitioned to the role of a Global Field & Therapy Development Project Coordinator. Libby coordinated training logistics, maintained tracking spreadsheets, and ensured compliance with content documentation. Libby also assisted with classroom setup and administrative tasks during trainings.

Most recently, Libby joined Leadpages as a Technical Support Specialist and later transitioned to the role of a Customer Onboarding Specialist. Further details about their roles and responsibilities at Leadpages are not provided.

Overall, Libby Pedersen has demonstrated a strong technical support background, customer service skills, and experience in coordinating training logistics.

Libby Pedersen completed their Bachelor's Degree in Neuroscience at the University of St. Thomas from 2011 to 2015. Libby then pursued further education at Hamline University, where they obtained their Master of Business Administration (MBA) from 2017 to 2019.