Andrew S.

Andrew S. has a diverse work experience spanning over 20 years. Their most recent role is as an IT Knowledge and Training Lead at Leaf Home, where they are responsible for writing and publishing knowledge articles, creating training videos, and producing a monthly IT newsletter. Before that, they worked as a Customer Experience Specialist at State Industrial Products, where they utilized the SAP system for various tasks. Prior to that, they held positions such as Customer Account Specialist at Neutron Industries, Knowledge Specialist at Asurint, and Technology Consultant at Meritech. Andrew also has experience in media and broadcasting, having worked as an Account Executive/Announcer at Elyria-Lorain Broadcasting Company, Director of Community and Media Relations at Dayton Gems, and Director of Broadcasting and Media Relations at Dayton Bombers Hockey. Additionally, Andrew has served as a Commercial Lines Underwriter at Cincinnati Financial Corporation and a Play-By-Play Announcer at BCSN.

Andrew S. attended The University of Toledo from 1998 to 2002, where they earned a Bachelor's degree in Communications. In addition, they have obtained certifications including Salesforce Agile Basics from Salesforce Trailhead in January 2018, as well as Knowledge Basics, Knowledge Search Basics, and Reports and Dashboards from the same institution.