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Zachary Hutchinson

Senior Customer Support Specialist at LeafLink

Zachary Hutchinson has a diverse work experience spanning multiple industries. Zachary began their career as a Security Officer at Marriott International, where they demonstrated their ability to handle emergency situations and maintain professionalism under stress. Following this, they worked as a Facility Attendant at Murfreesboro Parks and Recreation, assisting in the daily operations of a museum and teaching children about technology. Zachary then gained experience as a Lead Bicycle Mechanic at Middle Tennessee State University, managing a team of student employees and providing cost-effective solutions for bicycle repairs. During their time at Jacobs, they served as an Engineering Intern, contributing to the development of a data acquisition system and assisting lead engineers with project buildups and troubleshooting. Zachary went on to join HireRight as an Investigative Specialist, where they conducted background checks and reported case details to clients. Currently, they hold the role of a Customer Support Specialist at LeafLink, where they not only provides support to customers but also serves as an escalation point for a team of support representatives. Zachary also aids in hiring and training processes. Overall, Zachary's work experience showcases their adaptability, technical skills, and ability to handle both technical and customer-oriented roles.

Zachary Hutchinson attended Middle Tennessee State University (MTSU) from 2015 to 2019, where they received a Bachelor of Science (BS) degree in Criminal Justice Administration. In addition to their degree, they obtained certifications in Swift Water Rescue from Mike Bowen in June 2017, and in Advanced First Aid and CPR/AED from the Emergency Care and Safety Institute in May 2017.

Links

Previous companies

Marriott International logo
HireRight logo

Timeline

  • Senior Customer Support Specialist

    April 1, 2023 - present

  • Customer Support Specialist

    August, 2021