Lean Solutions Group
Felipe Morentres has extensive experience in collections, customer service, and technical support across multiple industries. Currently serving as a Collections Supervisor and lead trainer at Lean Solutions Group since June 2022, Felipe manages special requests and oversees the training of new collectors. Prior roles include Collections Write Off Specialist and Collections Specialist, emphasizing expertise in handling fraudulent accounts. Felipe has also worked as a Travel Agent at IGT Solutions, utilizing bilingual skills and Global Distribution Systems. Experience as a Market Research Analyst and Business Development Agent at CloudTask involved database maintenance and research on various platforms. Earlier in the career, Felipe held positions as a Senior Technical Support Representative at Sutherland and Technical Support Specialist at Teleperformance, providing expert support for Google Workspace and large companies, respectively.
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