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  • Partner Success Manager (f/m/d)

Partner Success Manager (f/m/d)

Customer Service · Boston, United States

Job description

SAP LeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1200+ customers with Enterprise Architecture Management.

We are currently seeking an experienced and resilient Senior Partner Success Manager. This unique role focuses on managing partner relationships, particularly those engaged in complex projects involving their clients. If you have a stellar career history in partner management and project oversight across high-stakes environments, coupled with expertise in RISE with SAP, S/4HANA transformations and Enterprise Architecture Management, we would be interested to hear from you.


Partner Success Manager (f/m/d)

Connected remote, based close to one of our SAP offices or in Boston, Massachusetts

WHAT IS WAITING FOR YOU?

  • Cultivate and manage strong relationships with partner project teams using SAP LeanIX, focussing on continuous management.
  • Support partner project teams using SAP LeanIX in complex projects, ensuring they adhere to established best practices and methodologies.
  • Collaborate with SAP LeanIX's partner management, sales, customer success, marketing, and product development teams to align strategies that optimize partner success.
  • Bring expertise in RISE with SAP, S/4HANA transformations and Enterprise Architecture Management to drive partner value.
  • Effectively multi-task and navigate high-complexity, high-stake environments to ensure timely, successful project deliverables.
  • Identify expansion opportunities within partner projects, in close collaboration with partner sales managers
  • Track, analyze, and report on key quantitative metrics and business trends as they relate to partner relationships.

WHAT ARE WE LOOKING FOR?

  • A Bachelor's Degree in a relevant field, with a Master's Degree being a plus.
  • A minimum of 7-10 years of solid experience in partner management, project management, or related roles.
  • Proven resilience in managing partners and steering projects of high complexity.
  • Expertise in RISE with SAP, S/4HANA transformations and Enterprise Architecture Management.
  • Excellent communications skills, with a demonstrated ability to build trust and rapport swiftly.
  • Exceptional problem-solving capabilities with the ability to come up with innovative solutions.
  • Experience with partner relationship management software is preferable
  • Located in/ or nearby: Boston, Massachusetts

SAP LeanIX is a market leader for enterprise architecture management (EAM), driving the modernization of IT landscapes and continuous business transformation. Its software-as-a-service solutions empower organizations to create transparency, enabling them to visualize, assess and manage the transition towards their target IT architecture. By offering a data-driven and automated approach enhanced with AI, SAP LeanIX helps organizations make sound decisions and collaborate more effectively. SAP LeanIX serves over 1.400 companies globally across various industries, including more than 10% of the Fortune 500 and half of the German DAX 40. Headquartered in Bonn, and offices in Munich and Berlin (Germany), SAP LeanIX also has a strong international presence with offices in Boston (USA), London (UK), Paris (France), Amsterdam (Netherlands), and Ljubljana (Slovenia). In November 2023, LeanIX became part of SAP. For more information, visit www.leanix.net. Your application information might be therefore shared across both SAP and SAP LeanIX recruiting and hiring teams.

SAP LeanIX is not just a product, in fact it‘s a great place to work. Colleagues (700+) from dozens of countries jointly make our vision reality. We believe in transparent communication, personal development, diverse workforce, innovation by creating ideas that prove useful and that our world-class team deserves the best software stack money can buy.

SAP LeanIX is committed to being an equal opportunity employer. Diversity is vital to driving the growth and success of our company. If you need an equitable interview process alternative, please let our team know at jobs@leanix.net. You will be treated with the utmost respect and confidentiality.

All applicants will receive consideration for employment based on experience, qualifications, and competencies. SAP LeanIX will not discriminate based on race, color, religion, belief, political affiliation, union membership, age, sex, pregnancy, sexual orientation, gender identity, national or ethnic origin, genetic information, creed, citizenship, disability, protected veteran or marital status, or any other status protected by applicable laws or regulations.

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