Lia Provelengiou

Lia Provelengiou has a diverse work experience spanning various industries. Lia most recently worked at LearnWorlds as a Customer Success Manager since October 2021. Prior to that, they were a Customer Support Specialist at LearnWorlds from September 2018 to September 2021.

Before joining LearnWorlds, Lia worked at Royal Karma Group as the Head of Telesales Operations from October 2017 to July 2018. In this role, they managed a 12-member sales department and handled hotel bookings sales, cold-calls, and script creation.

From October 2016 to October 2017, Lia worked at B2B Gaming as a Customer Service Manager for their Safebet division. Lia led a twelve-member customer service team, managed client base administration, and collaborated with various departments for updates and promotions. Lia also implemented responsible gaming policies and created a customer service knowledge base.

Prior to B2B Gaming, Lia worked at AstraZeneca as a Service Team Associate from May 2013 to January 2015. Lia'sresponsibilities included visiting physicians and specialists to promote pharmaceutical products.

Lia started their career at Geotech Geoinformation Solutions Ltd in 2004, where they held various roles spanning sales, customer service, key account management, and marketing. Lia played a key role in expanding the customer database and managing major construction company accounts. Lia also participated in trade shows and project implementations.

Lia also has previous experience as a Sales and Customer Service Representative at Tree Company ΑΕΒΕ from July 2002 to May 2004 and as a Reception/Secretary at Φροντιστήριο Μέλημα from September 2001 to June 2002.

Lia Provelengiou completed their high school education at Marasleios High School (35th of Athens) from 1993 to 1996. Afterward, they pursued a degree in Surveying & Geoinformatics Engineering from TEI of Athens between 1998 and 2002.