Karoline Ildal

Karoline Ildal is an experienced professional with a strong background in management and operations across various industries. Currently serving as Country Manager for Norway at LeDap Group since May 2023, Karoline oversees padel centers and focuses on enhancing customer experiences and operational efficiency. Prior roles include Customer Operations & Consumer Service Manager and Customer Experience Manager at Active Brands AS, where responsibilities encompassed direct-to-consumer and B2B services. Karoline's earlier experience includes significant positions at SATS, where contributions spanned from Nordic Retail Manager to Club Manager, with a focus on retail performance and operational training during the company's merger. Prior to that, Karoline held managerial roles in hospitality at Augusta Arnesen/BAMA and Scandic Hotels. Educational qualifications include a Bachelor's degree in Hotel Management and Service Management from the University of Stavanger and further studies at Heriot-Watt University.