Giorgi Lomtadze

Giorgi Lomtadze has a strong background in customer success and team management. Giorgi most recently worked at Ledger as a Customer Success Team Lead, where they led and supported a team of 50+ employees located in different locations. Giorgi implemented a successful customer success strategy that aligned with the company's business goals, resulting in promotions for team members and an 11% increase in employee retention rates. Prior to that, they worked at Infosys BPM as an Information Technology Support Team Manager, overseeing a team of 40+ people and ensuring smooth operations and service coverage. Giorgi also worked at Kiwi.com as a Customer Support Team Manager, managing a team of 15+ people and achieving KPI targets. Earlier in their career, they gained experience in customer service and sales at Bank Republic, and worked as an International Student Exchange Specialist at AIESEC, where they selected candidates for exchange programs and provided support during students' exchange programs.

Giorgi Lomtadze completed their Bachelor's degree in Business Administration and Management at Ilia State University from 2010 to 2014. Giorgi then pursued a Master's degree in Business Administration and Management at Masaryk University Brno from 2015 to 2018.