Claire Massero

Claire Massero is a seasoned professional with extensive experience in operational strategy and performance improvement within the healthcare sector. Currently serving as the Sr. Director of Operational Strategy at Legacy Lifecare since April 2021, Claire previously held roles such as Director of Analytics and Performance Improvement. Prior experience includes positions at Brigham and Women’s Faulkner Hospital and Brigham and Women's Hospital, focusing on performance improvement and consulting. Additionally, Claire has worked at UMass Memorial Health Care and UMass Memorial Medical Center, enhancing process improvement initiatives. Educational qualifications include a Master’s degree in Industrial Engineering from Northeastern University and a Bachelor’s degree in the same field from Clemson University. Notably, Claire undertook research to optimize healthcare processes using advanced modeling techniques.