Robert Means is the Chief Sales Officer at Legion Technologies. Robert has also previously worked as the Vice President Global Customer Experience (CX) at LevaData from January 2021 to December 2022. At LevaData, they were responsible for all customer operations, including professional services, success, and support operations. Robert transformed all CX functions, growing the team from 5 to 20 in six months. Additionally, they increased current customer ARR by 34%. CX results in 2021 were customer retention (97%), CSAT (100%), and NPS (7.3).
Robert Means has a BA in Communications from California State University, Fullerton and a Business degree from Sonoma State University. Robert also has a Theirtory degree from Marymount University. Robert is certified in Change Management Foundations and Coaching Skills for Leaders and Managers from LinkedIn.
Their manager is Sanish Mondkar, Founder & CEO. Robert Means works with Michael Spataro - Chief Delivery Officer, Anthony Ladd - VP of Products, and Mimi Lo - Chief of Staff.
Current role