Vanessa Martin Altamar is an experienced professional with a background in business strategy, customer support, and operations. Currently serving as an Onboarding Partner at Lemontech since January 2024, Vanessa designs and monitors the onboarding process for clients of CaseTracking Lite across the Southern Cone. Previously, as an Analyst of Strategy and Business Development at Wonder Padel Producciones, Vanessa managed budgets, negotiated with corporate clients, and coordinated logistics for large-scale events. Experience at Betterfly as a Customer Support Specialist involved enhancing post-sale service and automating processes to improve efficiency. Vanessa also completed an internship at CODELCO, summarizing project statuses for managerial visibility. Early career roles included Marketing and Public Relations Analyst at Capital Fitness and Operations Analyst at GreenBar Chile, where strategic partnerships and supplier negotiations were key responsibilities. Vanessa holds a degree in Information Systems Engineering and Management Control from Universidad Católica del Norte.
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