Jorge Vilar

Jorge Vilar has a diverse work experience in various roles and industries. Jorge started their career at Expo '98 as a Consultant and Access Database Developer. Jorge then worked as a Computer Trainer at Ipfel, Cap Gemini, and Techdata for seven years. In 2000, they worked as a Computer Trainer and Application Developer, specializing in e-learning at ideiasV. From 2007 to 2010, they served as an Assistant Team-leader at Jumbo Supermarkten, where they were responsible for receiving articles from suppliers and entering them into the computer system.

In 2011, Jorge joined LyondellBasell as a Customer Service Specialist. Jorge managed the order fulfillment process, facilitated customer communication, and conducted training for customer service staff. Jorge later became a Customer Service Specialist for automotive, distribution, and marketplace sectors.

In 2014, they worked as an AonLine Client Service Consultant at Aon, assisting clients with their online services. From 2015 to 2018, they were employed at Wilmar Europe as an IT Applications Support, where they reviewed and improved the company's existing IT applications and designed new applications to enhance efficiency.

In 2019, Jorge joined lendahand as an Operations, Application Support & Knowledge Management expert, where they acted as the point of contact for internal users and provided support for service providers. Jorge translated user issues and prioritized and resolved incidents.

Most recently, in 2020, they began their role as an Application & Operations Support specialist at PlusPlus. Throughout their career, Jorge has demonstrated their expertise in application support, operations support, knowledge management, translation, and customer service.

Jorge Vilar holds a degree in Materials Engineering from Instituto Superior Técnico. In addition to their formal education, they have obtained various certifications in different fields. These certifications include "Measure your Organisation's Climate Impact" from Udemy in May 2023, "Introduction to Service Management with ITIL 4" from Udemy in April 2023, and "edX Verified Certificate for Age of Sustainable Development" from edX in February 2023. Other certifications they have earned include "Change Management: How to Lead Change and Motivate Employees" from Udemy in November 2022, "Renewable Energy and Sustainable Development" from Udemy in July 2022, and "edX Verified Certificate for Climate Change: The Science and Global Impact" from edX in June 2022. Furthermore, they obtained certifications such as "edX Verified Certificate for Sustainable Development: The Post-Capitalist Order" from edX in March 2022, "edX Verified Certificate for Measuring Sustainable Development" from edX in January 2022, and "edX Verified Certificate for Data for Better Lives: A New Social Contract" from edX in November 2021. In addition, they obtained "edX Verified Certificate for Understanding Poverty and Inequality" from edX in October 2021 and "edX Verified Certificate for How to Achieve the Sustainable Development Goals" from edX in August 2021. Jorge also holds certifications including "edX Verified Certificate for Analyzing and Visualizing Data with Power BI" from edX in March 2021 and "edX Verified Certificate for Knowledge Management and Big Data in Business" from edX in December 2020. Lastly, they have an Apple Teacher certification.