Alessia Improta

ALESSIA IMPROTA is a professional with extensive experience in account management and customer service within the gaming and hospitality industries. Currently serving as Key Account Manager for Italy at LeoVegas Group, ALESSIA develops and executes key account retention strategies and fosters relationships with VIP clients. Previous roles include Customer Service Assistant at Betsson Group, where ALESSIA managed customer accounts and translated promotional content for Italian-speaking clients, and Game Presenter at Evolution, leading gaming activities in front of cameras. Additionally, ALESSIA held positions as Head of Sales at MARTESANA MILANO S.R.L. and Assistant Project Manager at Soleto SpA, focusing on client relations and project coordination. Educational background includes a diploma in scientific techniques from Liceo Scientifico IIS Mattei.