James Anderson

James Anderson is an experienced Platform Support Engineer at LetsGetChecked, focusing on server health management through monitoring and troubleshooting. Previously, as a Sr. API/Platform Support Engineer at Synapse, James handled escalations related to API and transaction success and collaborated with various teams on major incidents. James also served as an Escalation Engineer and Technical Support Analyst at Salient Systems, providing frontline support and managing escalations. With a foundation in technical support roles at CyberSource and Visa, James has consistently demonstrated a commitment to customer advocacy and operational excellence. Currently pursuing a Bachelor of Science in Data Management/Data Analytics from Western Governors University, James brings a wealth of technical expertise and problem-solving skills to all endeavors.