Gloria Cormier

Gloria Cormier, CPACC, has extensive work experience in various roles within the customer success, project management, and training fields. Gloria currently serves as a Team Lead of Strategic Customer Success at Level Access since August 2023, and prior to that, they worked as a Senior Enterprise Customer Success Manager at the same company from July 2020 to August 2023. Before joining Level Access, Gloria was a Senior Customer Success Manager at eSSENTIAL Accessibility from July 2020 to August 2022. Gloria also held the position of Product Director at Terranova Security from January 2019 to July 2020. From 2011 to 2019, they worked at GP Strategies Corporation, where they held roles such as Manager PMO and Senior Project Manager. Gloria has also worked as a Chef du bureau de projet/Lead at Ellicom, an Independent Consultant as a Project Manager and Training Consultant, and as the Director of Training Solutions at Capital Technology Partners Inc. Gloria started their career as a Professional Trainer at Versalys. In their roles, Gloria has demonstrated strong leadership skills, project management expertise, and a focus on customer success.

Gloria Cormier, CPACC, has a diverse educational background. Gloria attended McGill University where they completed the McGill Executive Institute's program in Advanced Project Management. Additionally, they pursued Continuing Education in Project Management at McGill University. In 2010, they attended College de I'mmobilier du Quebec and obtained an A.E.C in Real Estate Broker. Gloria also studied Fashion Marketing at Lasalle College and completed their High School Leaving Certificate at Father Mac - FMHS. In terms of certifications, Gloria obtained the Certified Professional in Accessibility Core Competencies (CPACC) from IAAP - International Association of Accessibility Professionals in December 2023. Gloria also holds certifications including Certified Customer Success Manager (CCSM) Level 2 from SuccessHACKER, Level 1 Customer Success Foundations from Growth Molecules™, and Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER.