Operations Manager - New Delhi/ Delhi Ncr, India

Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.

As a critical member of the annotation team, your work will play a high-impact role in shaping the future of AI-driven enterprise applications. You will directly work with people who've worked at Amazon, Google, and other technology companies in the world. With Level AI, you will get to have fun, learn new things, and grow along with us.

What you'll be liable for:

• Manage day to day operational activities of the Delhi office
• Assist the recruitment team by scheduling interviews for various positions
• Classify and label English text and audio files as per the given instruction.
• Provide constructive feedback to our engineers on tooling and processes for more efficient labeling, and to improve data quality.
• Support other teams/departments whenever necessary
• Perform accounting tasks, including invoicing and budget tracking
• Schedule meetings and travel arrangements for senior members of the company
• Build alliances and partnerships with Vendors.

We'll love to explore your skills if you have:

• Bachelors or above with a good academic background.
• 1- 2 years of full-time work experience in Operations.
• A highly resourceful individual who is looking to grow in the SaaS AI field.
• Experience in management, operations, and leadership
• Ownership-driven, team player and willingness to work in a Start-up culture.
• Exposure in Start-up(B2B/B2C/E-commerce/Supply Chain/ Logistics/ Marketplace etc) environment
• Excellent Communication skills.
• Willing to work from office(New Delhi/ Delhi NCR)