HH

Helen H.

Customer Success Lead at Levity

Helen H. has a diverse work experience spanning various roles and industries. Helen'smost recent position was as a Customer Success Lead at Levity, starting in April 2023. Prior to that, they worked as a Customer Success Manager at Levity from March 2022 to April 2023. Helen also had experience as a Freelance Graphic Designer since September 2016.

Before joining Levity, Helen worked at OpenWater, Inc., where they held the positions of Customer Support Team Lead from March 2021 to February 2022 and Customer Support Representative from October 2016 to March 2021.

Helen has also worked at OpenPotion Website Design as a Coordinator of Everything from July 2015 to May 2016 and as an Assistant/Content Writer from March 2014 to July 2015. Helen worked as a Content Writer from 2010 to 2016 and as a Customer Service Representative at Magazines.com in 2012.

Prior to that, Helen gained experience as a Technical Support Assistant at Sign-Up.to from 2010 to 2011 and as Front of House staff at Lucky D's Hostel from 2009 to 2011. Helen started their career as an Administrative Assistant/Secretary at the Royal Horticultural Society from 2003 to 2005.

Helen H. obtained a Bachelor of Arts (BA) degree in Photography from The Manchester Metropolitan University from 2006 to 2009. Prior to that, they completed a Foundation degree in Art & Design at Leeds Arts University from 2005 to 2006. Additionally, they have obtained various certifications including "Leading and Motivating People with Different Personalities," "Creating Positive Conversations with Challenging Customers," "Managing a Customer Service Team," "Strategic Thinking," and "OpenWater Certified" from LinkedIn and OpenWater, Inc. from 2018 to 2022.

Links

Previous companies

The Royal Horticultural Society logo
OpenWater logo
OpenPotion logo

Org chart

Peers

Timeline

  • Customer Success Lead

    April, 2023 - present

  • Customer Success Manager

    March, 2022

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