Aj Dragoni

AJ Dragoni is a seasoned customer operations professional with extensive experience in managing support teams and enhancing customer experiences. Currently serving as Customer Operations Manager at Lexia Learning since March 2022, AJ previously held the position of Head of Client Support at Evercast from September 2020 to March 2022, where accountability included overseeing a multi-tiered support structure and developing training programs. Prior roles at Achieve3000 included Customer Support Manager, Customer Support Supervisor, and Customer Support Specialist, showcasing a progressive career in customer support management and team leadership. AJ holds a Bachelor of Arts in Business Studies from Stockton University, earned between 2004 and 2008.