Bill Thickstun has over 20 years of experience in the field of IT. Bill is currently working as the Associate Director of IT at LFB USA, where they are responsible for the day-to-day operations of the global network, storage, security, and telephony infrastructure. Bill oversees the deployment, monitoring, maintenance, development, and support of security systems, servers, and IT operations applications. Bill also manages the outsourced IT service desk and ensures proper support and maintenance of all systems.
Before joining LFB USA, Bill worked as the IT Manager for North America at ALK-Abello, Inc. In this role, they managed and handled the operation and support of multiple sites in the US and Canada. Bill supported a large number of employees and maintained the IT infrastructure in accordance with global standards. Bill also played a key role in incident management and infrastructure improvement and consolidation.
Prior to that, Bill served as a Senior Systems Administrator at ALK-Abello, Inc., where they maintained various servers and supported different systems and applications. Bill also worked as a Network Computing Analyst at Global Crossing, providing support for Windows operating systems and managing a large number of users.
Earlier in their career, Bill worked as a Technician Supervisor at Metcom, Inc., where they provided technical support and supervised other technicians for on-site visits. Bill also served as a Network Administrator at cma-cgm america.
Overall, Bill has a strong background in IT management, infrastructure maintenance, and technical support, with a focus on ensuring the smooth operation of systems and networks.
Bill Thickstun's education history shows that they pursued a Master of Information Systems degree from the University of Phoenix between 2010 and 2012. Prior to that, they completed a Bachelor of Science in Information Technology with a specialization in Information System Security at the University of Phoenix from 2008 to 2010.
In 1992, Bill attended Middlesex County College and obtained an Associates degree in Marketing, which they pursued from 1992 to 1996. Before their college education, they completed their high school education at Edison High School from 1988 to 1992.
Additionally, Bill Thickstun obtained a Microsoft Certified Systems Engineer: Security (MCSE) certification from Microsoft in September 1998.
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