Antonio Muñoz

Antonio Muñoz has a strong background in customer service and operations management. Antonio is currently working as the Director of Customer Service and Warranty at Liberated Brands. Prior to this, they served as the Site Operations Manager at XB Fulfillment. From 2016 to 2021, Antonio worked at Speck Products, where they held various roles including Customer Service Manager, Customer Care Supervisor, Lead Customer Care Team & Ecommerce, and Senior Customer Service Representative. Before that, they worked as an International Account Manager at Rain Bird and a Project Manager at Sampling International LLC. Antonio also has experience in client care service management at Telvista Inc. and as a QA Team Lead at Telvista.

Antonio Muñoz obtained a Marketing Degree from the Universidad de Estudios Avanzados between 2006 and 2010. In addition, they have acquired certifications in Alta Direccion/Senior Management from CETYS Universidad, Freshworks Ticketing/chat/bot social media integration from Freshworks, Oracle Order Entry System from Oracle, and SAP CRM from SAP.