Dawn Sweeney, AINS, AIC, API, serves as Director II of Learning & Development at Liberty Mutual Insurance since May 2009, after holding roles such as Program Manager for Training and Training Manager, where responsibilities included managing training delivery and instructional design for diverse audiences. Prior experience includes serving as a Senior Training Consultant, focusing on sales and service training course development and delivery. Prior to Liberty Mutual, Dawn Sweeney worked at Safeco Insurance Co from 2002 to 2009 in roles such as Training and Quality Specialist and Claims Customer Care Unit Manager. Dawn Sweeney's educational background includes studies at the College of Southern Nevada and Purdue Global.