Jennifer King

Jennifer King is a seasoned professional with extensive experience in management across various industries, notably in insurance and retail. Currently serving as the USCM Claims Team Manager at Liberty Mutual Insurance since June 2017, Jennifer has successfully managed a team through significant organizational changes, enhancing customer experience and expanding team size and locations. Prior to Liberty Mutual, Jennifer held roles at Starbucks and GameStop, where impactful leadership led to improved sales, partner engagement, and high customer satisfaction ratings. Jennifer’s career journey also includes training and recruitment responsibilities that fostered team development and operational excellence. With a solid educational background from Austin Peay State University, Jennifer continues to demonstrate a commitment to employee development and customer satisfaction.