Maya Tucker-West is an experienced professional specializing in Salesforce Marketing Cloud, digital marketing strategies, and analytics. Currently serving as Experience & Strategy Product Owner II at Liberty Mutual Insurance, Maya successfully completed a significant Salesforce Marketing Cloud migration, resulting in substantial cost savings and negotiating technology reductions. Previous roles include managing Salesforce strategy at BlueOwl, leading digital marketing efforts at Greyhound Lines and Mary Kay Global, and overseeing Salesforce CRM management at Village Voice. Maya holds a postgraduate degree in Artificial Intelligence and Machine Learning from Texas McCombs School of Business, alongside a master's degree in Dispute Resolution & Conflict Management and a bachelor's degree in Psychology from the University of North Texas.
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