Michelle Chapman is a seasoned professional with extensive experience in the insurance and consulting industries. Currently serving as a Claims Specialist I at Liberty Mutual Insurance since January 2023, Michelle has previously held the title of Senior Claims Representative at the same company. A Project Director at Cogent Analytics from September 2022 to September 2025, Michelle also worked as an Accounts Receivable Specialist at Sparky’s Distribution from January 2020 to September 2025. Earlier roles include Business Manager at Trademark Metals Recycling from December 2018 to December 2019, Technical Writing Consultant at Ciber Global, and Senior Consultant at Meritain Health. Michelle's career began at Liberty Mutual Insurance, where a decade was spent in various roles including Supervisor, Auto Damage Appraiser, and Claims Adjuster. Michelle holds a Bachelor of Arts degree in Interpersonal Communication from Bowling Green State University, earned between 1993 and 2002.
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