IB

Imee Banzon-Anciano

Service Optimisation, Service Design & Delivery at Lifeline Australia

Imee Banzon-Anciano (MAICD) has a diverse professional background with extensive experience in various industries, including telecommunications, customer service, IT, and non-profit organizations. With a Bachelor's degree in International Business from Assumption College, San Lorenzo, Imee has held leadership roles such as Service Optimisation, Service Design & Delivery at Lifeline Australia, and Non-for-Profit Board Member at Gawad Kalinga Australia. Imee's previous roles include IT Vendor Manager at Rest, Manager at The Travel Corporation, and Head of Consumer & Dealer Affairs at Cignal TV, Inc. Imee's expertise lies in customer service operations, quality management, and digital product solutions.

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Timeline

  • Service Optimisation, Service Design & Delivery

    November, 2022 - present

  • CX Solution Architect, Digital Product | Service Delivery & Design

    October, 2021

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