Jeff Beard

Jeff has been writing about technology for over twenty years, beginning with his job as the technology and IPO editor at Dow Jones Newswires. After writing about startups for investors, he moved to California and became a technical writer at the startup Cerent Corp., which was acquired by Cisco for $6.9 billion. After working for Cisco for fourteen years, Jeff joined Interactive Intelligence to write about the PureCloud product.

Jeff earned a bachelor’s degree in English Literature from Spring Hill College and a master’s degree in Nonfiction Writing from Johns Hopkins University. He has contributed freelance photography and writing to magazines, such as the Wine Spectator, Into the Wind, the Foreign Service Journal, and Golden Retriever World, where he wrote about his brother hiking the 2,200-mile Appalachian Trail with his dog, Max.