Aleksandra Petrova

Aleksandra Petrova is an accomplished professional with extensive experience in customer care and team leadership across diverse industries. Currently serving as the Customer Care Team Lead at Lifeplus since March 2022, Aleksandra has been instrumental as a change ambassador during significant business transformations. Prior roles include Customer Experience Team Lead at Curve and Customer Service Team Lead at Booking.com, where Aleksandra excelled in managing teams, enhancing customer satisfaction, and implementing strategic initiatives, including notable projects like the FIFA World Cup 2018. Aleksandra's background also includes administrative roles in the NHS and various community service positions, complemented by advanced degrees in Interior Design from the University of Westminster and Anglia Ruskin University.