Lightbeam Health Solutions
Ricky Spicer is a skilled Technical Support Analyst at Lightbeam Health Solutions since December 2021, with a solid background in technical support and application analysis. Previous experience includes serving as a Senior Application Analyst at IBM from August 2017 to July 2021, where Ricky triaged client issues and documented common processes. Ricky worked as an Application Support Analyst at Phytel from August 2013 to August 2017, managing data feeds for over 150 clients, and prior to that held the position of Technical Support Analyst at T-System, Inc. from January 2011 to July 2013, focusing on mastering software and resolving client issues. Ricky holds a Bachelor's degree in Computer Information Systems from East Texas A&M University, obtained in 2001.
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