Sarah Shepherd

Sarah Shepherd is a Senior User Researcher at OTA Insight with extensive experience in user research and user experience design. Sarah has previously held positions such as User Experience Research Lead at Fonoa, UX Research Manager at Koa Health, and Service Design Strategist + Researcher at Alpha. Their background includes roles such as UX Researcher at Alpha Health, UX Researcher at Telefonica Innovation, and UX Researcher + Designer at Tecsisa. Sarah's educational background includes a Master's degree in Informatics from Universidad Rey Juan Carlos, and a BA in English, Professional Writing & Technical Communication, Film, Spanish, and German from the University of Massachusetts Amherst.