Melissa Renaud

Melissa Renaud is a seasoned professional with extensive experience in policy operations and risk management. Currently serving as a Senior Analyst in Policy Operations at Lightspeed Commerce since September 2023, Melissa previously worked at Shopify from April 2015 to May 2023, where roles included Policy Operations Coordinator, Risk Operations Coordinator, Risk Operations Manager, and Risk and Fraud Analyst. Known for a critical systems thinking approach, Melissa possesses comprehensive knowledge of financial products, tools, policies, and processes, effectively functioning as a project manager and complex problem solver to manage operational tasks and upcoming releases.