Valeria Gusarova

Valeria Gusarova has a wealth of experience in project management and customer success roles. Valeria is currently working as a Technical Project Manager at LILEE Systems, where they serve as the main point of contact for customers. Valeria successfully negotiated vendor contracts, securing significant cost savings for the company. Valeria collaborates closely with cross-functional teams to ensure seamless project delivery and exceed customer expectations.

Prior to their current role, Valeria worked at Calaton Systems as a Project Manager. Valeria managed multiple complex software development projects, ensuring on-time completion of all deadlines. Valeria played a key role in transforming an existing bibliographic system into a SaaS platform with 4 microservices, delivering a highly scalable and flexible solution within budget.

Valeria's earlier experience includes working at CFT. As a Senior Technical Customer Success Manager, they pioneered a CRM system revamp, reducing development costs by 65% through optimization of planning and QA processes. Valeria also provided assistance to users of high-loaded processing center systems. Valeria initially started at CFT as a Software Quality Assurance Engineer.

Overall, Valeria Gusarova has demonstrated their expertise in project management, customer success, negotiation, and software development throughout their various positions.

Valeria Gusarova obtained a Bachelor's degree in Information Technology from Tomsk Polytechnic University, where they attended from 2007 to 2011. In addition to their degree, they also obtained a Google Project Management Certificate from Coursera in May 2021.