Emanuela Ferrari

Emanuela Ferrari is the current head of Customer Experience & Knowledge Management at Lime. Prior to this, they held the position of Revenue Ops at Trim from April 2020 to August 2020. Emanuela has also worked as the Director of Shared Operations Services at Turo from January 2016 to April 2020, and as a Consultant at Fluid from September 2015 to December 2015.

Emanuela began their career as a Process Optimization Program Manager at Microsoft from January 2012 to July 2015. Emanuela then went on to work as an Ecommerce B2c Researcher & Consultant at ICT & Management Observatories - School of Management from September 2009 to March 2010. From March 2010 to October 2011, Emanuela was the Retail & ecommerce Financial Controller at Librerie Feltrinelli. Lastly, they served as a Process Analyst at Librerie Feltrinelli from February 2009 to September 2009.

Some of their coworkers include Rob MacKethan - VP, Insurance & Risk Management, Sara Lannin - Head of Global Partnerships & Business Development, and Andrew Savage - VP, Head of Sustainability & Impact. Their manager is Joe Kraus, President.