Francesca Alabede

Francesca Alabede, ACIPM, SPHRi, is an experienced operations and customer experience professional with a background in leading various organizations across Nigeria. Currently serving as Operations & Customer Experience Manager at Lingawa, Francesca's prior roles include Product Manager at Kobo360, Head of Operations and Experience at Jobberman Nigeria, and Head of Client Relations & Business Services at Naspers Limited. Francesca has also held positions at Konga Online Shopping Ltd and Jobberman.com, where responsibilities ranged from managing merchant relationships to maximizing business opportunities. Francesca's educational credentials include executive education from Harvard Business School and a B.Sc. in Computer Engineering from Obafemi Awolowo University.