Amanda Meunier

Amanda Meunier currently serves as the Student Support Quality Manager at Lingoda GmbH since December 2020, where responsibilities include defining the Quality Assurance strategy, training team members, and monitoring agent performance through various quality assessments. Previously, Amanda held the position of Quality Analyst at GetYourGuide from January 2018 to October 2020, focusing on quality process improvements and customer satisfaction analysis. Earlier experience includes roles at Teleperformance Portugal, where Amanda managed and motivated a customer service team, and served as a Senior Customer Service Executive for easyJet at Serco, handling customer inquiries in French. Amanda holds a Licence in Langues Étrangères Appliquées from Université Catholique de l'Ouest.