Christian Eduardo-Marcano

Christian Eduardo-Marcano is an experienced operations and customer service professional with a diverse background in management across various sectors. Currently serving as Head of Operations for hlpy in France, responsibilities include overseeing daily activities, human resource management, and process optimization. Previous roles include KYC Compliance Manager at Treezor, where Christian enhanced operational efficiency, and Customer Care Manager positions at KissKissBankBank & Co, which involved improving payment timelines and customer support processes. Additional experience spans volunteer work with Linkee, team management at Paris Picnic, quality assurance at SABI University, and various service roles beginning with Air France-KLM. Christian holds degrees in International Communications and an Executive MBA, further supporting a strong foundation in effective communication and management strategies.