Sarah Jones is an experienced professional in the client coordination and customer care sectors, currently serving as a Client Coordinator at Liquid Link since March 2024. With a longstanding tenure at Liquid Friday Ltd since July 2015, Sarah has advanced to the role of Head of Contractor Care and has accumulated various roles including Senior Customer Care Advisor, Internal Account Manager, and Client Support Executive. Prior experience includes positions at Citymain Group - SPB as a Customer Contact and Claims Agent, and at Serco, where Sarah provided support for Village Urban Resorts & DeVere Central Reservations before redundancy in 2015. Other notable roles include a temporary position at Affinion International as a Payment Card Protection Advisor and a reception and reservations role at Greene King, where Sarah completed an apprenticeship and achieved an NVQ Level 2 Diploma in Hospitality Services. In 2020, Sarah earned a BIIAB Level 3 Diploma in Management and, in 2022, a FAQ Level 2 Award in Mental Health: Workplace Responder. Educational background includes attending Admiral Lord Nelson School from 2006 to 2011.
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