Christa Vasquez

Customer Support Team Lead at Literati

Christa Vasquez has a diverse work experience spanning several industries. Christa started their career in 2006 as an HIM Associate/ROI Clerk at McKenna Memorial Hospital, where they handled patient walk-in requests and processed mail for the HIM department. Christa then moved on to Hunter Medical Systems/PHNS as an ROI Coordinator, overseeing the daily operations of the Release of Information department. At Cedar Park Regional Medical Center, they worked as a Release of Information Specialist, handling centralized release of information and performing general administrative duties. Christa then joined The Scooter Store as a Customer Care Advocate, where they resolved customer issues related to power mobility equipment and assisted with service work orders. Christa continued their career at Concentrix as a Team Leader, supporting and training inbound call agents at an inbound call center. At Farmers Insurance, they served as a Senior Service Advocate before becoming an Office Manager at the Farmers Insurance Buchanan Agency. Currently, they are working at Literati as a Customer Support Team Lead, leading the customer support team.

Christa Vasquez completed their education at Judson High School from 1999 to 2004, earning a High School Diploma. Christa also obtained a certification called "The Six Morning Habits of High Performers" from LinkedIn in 2020.

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