Keisha James

Keisha James is a seasoned marketing and operations professional with extensive experience in retail marketing and client onboarding. Currently serving as the Manager of Retail Marketing and Operations at Lithia & Driveway since July 2022, Keisha previously worked at Stream Companies from March 2015 to July 2022, where significant contributions included creating the Onboarding Department, establishing a comprehensive onboarding process that led to a 68% reduction in new client churn rate, and managing a team of seven SEO strategists. Keisha also excelled as an SEO Content Strategist, where responsibilities included managing organic strategies for up to 20 accounts and presenting monthly reports to clients. Keisha holds a Bachelor's degree in Organizational Communication from Commonwealth University-Bloomsburg, earned between 2010 and 2015.