Frederick Brooks

Frederick Brooks is an experienced Guest Services Specialist with a strong background in providing exceptional customer care across various prestigious organizations, including Live Nation Entertainment, Caesars Entertainment, and AEG Presents. With a career spanning from 2004 to the present, Frederick has consistently demonstrated a commitment to enhancing guest satisfaction, effective issue resolution, and streamlined operations in fast-paced environments. Notable experiences include managing high-profile guests at luxury establishments such as the Mandarin Oriental and Trump International Hotel™ Las Vegas. Frederick's expertise in security and guest services, along with formal education from Johnson & Wales University, underscores a professional dedication to excellence in hospitality and event support.