Jason Jacklich

Jason Jacklich has a diverse range of experience in technical support roles. Jason started their career in 2005 at ADP as a Technical Support Representative Level I, providing remote troubleshooting for auto body shops' database software. In 2005, they also worked at Activant Solutions as a Technical Support Representative Level II, supporting hardware and software for lumber yards and hardware stores. From 2008 to 2018, Jason worked at Savvis, Inc. as a Technical Support Specialist, providing support for network analysis software and DPI appliances. Jason then joined Scannx, Inc. in 2019 as a Technical Support Engineer, and in 2020, they joined LiveAction - Network Performance Management as a Technical Support Engineer Level II. At LiveAction, they provide technical support for a network management software that offers real-time analytics and control of routers and switches. Overall, Jason has extensive experience in troubleshooting and resolving technical issues in various software and hardware environments.

Jason Jacklich completed their education history as follows:

From 2022 to 2023, they attended the Cisco Networking Academy and obtained a Certificate in Implementing and Administering Cisco Solutions (CCNA).

In 2019, they enrolled in the Server Academy and earned a Certificate in Windows Administrator.

Between 2008 and 2010, they attended the WildPackets Academy and received a Certificate in Network Fundamentals and Analysis.

From 1995 to 1996, they pursued a Certificate in Business-Supervision/Management at Ohlone College.

In 1990 and 1991, they completed a Certificate in Micro Computer Applications at the Computer Learning Center.

Lastly, from 1980 to 1984, they graduated from Mt. Pleasant High School with a High School Diploma in General Education.