Andrea Vincent

Andrea Vincent is an experienced bilingual customer service representative and specialist, currently serving as a Bilingual CSR and Dispatcher at Direct Interactions since October 2018, where responsibilities include managing high-volume calls and handling client inquiries. Additionally, Andrea has been a Bilingual Social Media Specialist at LiveWorld since October 2016, working to enhance the company's image and manage client content. Prior roles include coordinating logistics at HarperCollins Christian Publishing, scheduling for Alorica at Home, and providing translation services for Trusted Translations. Andrea holds a Bachelor's degree in Professional Studies and multiple certificates from Brigham Young University - Idaho, reflecting a strong background in business management, social media marketing, and entrepreneurship.