Herbert Pavia

Herbert Pavia possesses a diverse background in customer service and technical support, with experience spanning over a decade. Current engagement includes a freelance role as a Customer Service Officer at PRISM+ since May 2023. Prior positions include serving as a Customer Service Specialist at iQor for a retail account from November 2022 to May 2023, and as a Customer Service Representative at Scale Experts Inc. in mid-2022. Additional experience includes a Technical Support Specialist role at UniversalTech Inc. earlier in 2022, and various positions at Sitel from 2013 to 2020, where responsibilities included IT Service Desk Analyst and Senior Technical Support Representative. Early career experience features a Customer Service Representative role at SPi CRM in 2013.