Maria Paez-Orozco is an experienced professional in customer service and quality assurance management, currently serving as Senior Call Center Manager at Living Spaces Furniture since October 2019. Previously, as Head of Customer Success at Jazva, Inc., Maria led a team to enhance customer service for clients using various e-commerce platforms. Maria’s expertise extends to quality assurance roles at LoanMe Official, where compliance with stringent regulations was ensured, and CashCall, Inc., where effective management of customer service operations was demonstrated. Earlier experience includes supervisory roles at Time Warner Cable, focusing on customer retention and sales. Maria holds a Bachelor's degree in Business Administration and Management from California State University, Long Beach.