Lorraine McAree

Lorraine McAree is an experienced professional in risk management and compliance, currently serving as the Head of Conduct, Compliance & Operational Risk at Lloyds Banking Group since January 2012. In this role, Lorraine has been instrumental in embedding the FCA’s new Consumer Duty regulation within the Business & Commercial Banking Division, emphasizing outcomes and customer support. Previously, Lorraine held positions such as Head of Operational Risk and Senior Manager, Operational Risk Specialist, focusing on the management of operational risk in commercial banking and the definition of Critical Business Services to enhance resilience. Earlier career roles included Senior Manager in Change & IT Risk, IT Audit Manager, and Senior Information Technology Auditor, where Lorraine demonstrated expertise in overseeing major change programs and delivering comprehensive IT audits across various organizations. Lorraine's educational background includes an MSc in Information Systems from Robert Gordon's University and a BATh in Theology, English, and Anthropology from Maynooth University.