Olivia Paine is a skilled Design Researcher at Lloyds Banking Group, with previous experience as a User Researcher at LloydsDirect. Prior to these roles, Olivia held various positions at Deliciously Ella, including App Manager and Senior Commercial Executive. Olivia also worked as a Part-Time Sales Associate at Cartier and as a Part-Time Sales Professional at Tiffany & Company. In the early stages of the career, Olivia gained experience as an intern at Next Retail Ltd and volunteered at the Lakeside Arts Centre while studying at the University of Nottingham, where Olivia earned a Bachelor of Arts Degree in History of Art. Olivia recently completed a course in Ethnographic UX Research with the Nielsen Norman Group.
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